Our general privacy policy

These terms supplement and form part of your Agreement with Hicash for payment processing and related services.All capitalized terms not defined herein are as defined in the Agreement.

Unless otherwise agreed, the following terms apply to Agreements entered into on or after 1 Fabraury 2026 For Agreements entered into before 1 Febraury 2026, please see the relevant terms here.

Hicsh reserves the right to update its Terms Conditions at any time. Such updates will be made and posted on our publicly available website

https://www.hicashglobal.com/termconditions

Version as of March 4, 2026.

1. Definitions

The following definitions will apply to the Agreement (as defined hereunder), which includes the present Terms and Conditions.

• Acquirer A (third-party) financial or payments institution that processes Transactions on behalf of Merchants by (i) routing Transactions to and from the Scheme Owners or Issuing Banks, and (ii) Settling to Merchants.
• Acquiring or Acquiring Services Use of a Payment Method via Hicash where Hicash acts as the Acquirer or Hicash contracts with the relevant third-party Acquirer on behalf of a Merchant to enable Merchant’s use of such Payment Method, as further detailed in these Terms and Conditions.
• Additional Services Terms A description of additional Services available to Merchant and the associated terms, as incorporated into the Agreement and amended from time to time.
• Hicash Hicash N.V., a company registered with the Dutch Chamber of Commerce under number 34259528 and having its seat at Simon Carmiggeltstraat 6-50, 1011 DJ in Amsterdam, the Netherlands, and/or where relevant, one or more of its local affiliates (each separately and together referred to as “Hicash”) where required for the provision of Services in accordance with Applicable Law and Scheme Rules.
• Agreement The agreement between Hicash and Merchant for the provision of the Services to Merchant, including these Terms and Conditions and all schedules, addenda, and other documents incorporated therein by reference, as may be amended and supplemented from time to time. Also referred to as “Merchant Agreement”.

2. Description of the Services

1. Hicash Services

Hicash delivers real time, or near real time, processing and related Services in accordance with Applicable Law and Scheme Rules. The Services may be enabled/disabled, in whole or in part, at Merchant’s request where supported by Hicash, and generally include the following:

• Gateway services (i.e., routing of Transaction messages on behalf of Merchant to and from supported Scheme Owners or Acquirers);
• Acquiring services;
• Reconciliation services (i.e., reconciling processed Transactions with settlements received from the relevant Acquirers, Scheme Owners and/or Issuing Banks); and
• Any additional service enabled on the Customer Area, as described in the Additional Services Terms or in the Agreement.

More specifically, Acquiring Services include the following:

• Accepting Transactions from Merchants and routing the same to the relevant Acquirer, Scheme Owner or Issuing Bank;
• Collecting and Settling the resulting funds to Merchant;
• Transmitting Pass-Through Fees, including Scheme Owner costs, to Merchants where Interchange++ Model pricing is agreed; and
• Reconciliation services for Transactions Acquired and Shopper funds Settled via Hicash, reconciling processed Transactions with settlements received from the relevant Acquirers, Scheme Owners and Issuing Banks.

2. Description of the Services

Interpretation

Wherever the singular is used, the same will be construed as meaning the plural if the context so requires and vice versa. Use of the word “include,” or any variation of include, such as including, or includes, are not limiting. Unless clearly stated otherwise, the words hereunder, herein, hereof, hereto, and similar variations, refer to the entire Agreement and these terms and conditions. The headings contained in the Agreement or these Terms and Conditions are for reference purposes only and will not affect in any way the meaning or interpretation of the relevant clause. Unless otherwise provided herein, references to an agreement, document, law or regulation also refers to and includes all renewals, extensions, modifications, and amendments. References to any article or clause in the Agreement and these Terms and Conditions will, unless clearly stated otherwise, refer to all sub-parts of the article or clause.